Get in Touch
Thank you for your interest in TheForbiddenSecrets.com. We value your feedback and are committed to providing helpful support. Please use the contact information below to reach us.
What We Can Help With
Our team is available to assist with:
- General Questions: Inquiries about our website, content, or services
- Content Feedback: Suggestions, corrections, or feedback on our reviews and articles
- Technical Issues: Problems accessing the website or broken links
- Affiliate Inquiries: Questions about affiliate links or commissions
- Privacy Concerns: Questions about our privacy policy or data handling
- Partnership Opportunities: Proposals for collaboration or advertising
- Media Inquiries: Press requests or interview opportunities
⚠️ Important Information
We Cannot Help With:
- Product Support: For issues with products purchased through our affiliate links (including The Forbidden Secret), please contact the product creator or ClickBank directly
- Order Issues: We do not process orders or handle billing. Contact the merchant (e.g., ClickBank) for order problems
- Refund Requests: Refunds must be processed through the merchant who sold the product, not through us
- Account Access: We do not manage user accounts for third-party products
- Technical Product Support: Contact the product creator for help using products you've purchased
Product Support - Where to Get Help
For The Forbidden Secret
If you purchased The Forbidden Secret and need support:
- Product Support: Contact the product creator's support team through the customer support information provided with your purchase
- Order Issues or Refunds: Contact ClickBank support at support.clickbank.com
- Billing Questions: ClickBank handles all billing and payment processing
ClickBank Support
For all purchase-related issues (orders, refunds, billing):
Response Time
We strive to respond to all inquiries within 24-48 hours during business days (Monday through Friday, excluding holidays). Please note:
- Response times may be longer during weekends and holidays
- Complex inquiries may require additional time to research and provide accurate information
- We operate on U.S. Eastern Time (ET)
Before You Contact Us
To help us provide faster, more accurate assistance, please:
- Check our FAQ section: Many common questions are answered in the FAQ section of our main page
- Review our policies: Information about affiliate relationships, privacy, and terms can be found on our policy pages
- Be specific: Include as much detail as possible about your question or concern
- Use a clear subject line: This helps us route your inquiry to the right person
- Include relevant links: If asking about specific content, include the URL
Partnership and Business Inquiries
For business-related inquiries, including:
- Advertising opportunities
- Guest post submissions
- Product review requests
- Affiliate partnerships
- Media interviews
Please email us at support@soul-mountain.com with "Partnership Inquiry" in the subject line and include:
- Your company name and website
- A clear description of your proposal
- Expected timeline and deliverables
- Your contact information
Report Technical Issues
If you encounter technical problems with our website:
- Broken links or missing pages
- Display or formatting issues
- Slow loading times
- Browser compatibility problems
Please include the following information when reporting issues:
- The URL where the problem occurred
- Your web browser and version
- Your operating system
- A description of the problem and any error messages
- Screenshots if applicable
Privacy and Data Requests
For privacy-related inquiries or data access requests under GDPR, CCPA, or similar regulations:
- Review our Privacy Policy first
- Email us at support@soul-mountain.com with "Privacy Request" in the subject line
- Clearly state your request (data access, correction, deletion, etc.)
- Provide sufficient information to verify your identity
Social Media
While we don't currently maintain active social media profiles, you can share our content on your favorite platforms using the sharing buttons on our website.
Mailing Address
TheForbiddenSecrets.com is primarily an online business. For formal correspondence or legal notices, please contact us via email first, and we will provide appropriate mailing information if needed.
Disclaimer
Please note that TheForbiddenSecrets.com is an independent review and information website. We are not affiliated with, endorsed by, or officially connected with The Forbidden Secret, ClickBank, or other products and services we review. All product names, trademarks, and registered trademarks mentioned are property of their respective owners.
Thank You: We appreciate your interest in TheForbiddenSecrets.com and look forward to hearing from you. Your feedback helps us improve our content and better serve our visitors!
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